Explanation:
Exchanges may not take up the following types of complaints
a. Complaints in respect of transactions which are already subject matter of Arbitration proceedings,
b. Complaints involving payment of funds and transfer of securities to entities other than Trading Member,
c. Claims for mental agony/harassment and expenses incurred for pursuing the matter with the ISC,
d. Claims for notional loss, opportunity loss for the disputed period or trade,
e. Complaints pertaining to trades not executed on the Exchange by the complainant,
f. Claims of authorized persons for private commercial dealings with the trading member,
g. Claims relating to transactions which are in the nature of loan or financing which are not within the framework defined by the Exchange.